Support & Maintenance

With the advancement in technology day by day, customers expect a flawless experience on digital platforms such as websites and mobile applications. This is the reason why it is imperative for businesses to ensure that even the smallest of their features is working as it should. And to stay in the game, your software, website or application needs to have regular software upgrades.

Considering how important customer feedback is, a business should have uninterrupted access to notifications, have a good chat support system and no technical issues that the customer can spot. Arkhitech knows how costly it is if your system encounters such an error and thus, offers full support and maintenance to the products designed by its developers. The details of our support and maintenance are as follows:

Custom Support: 

Team Arkhitech is aware that every business has its own business requirements and rules, therefore, we deliver solutions that are tailored for each business. We keep in mind the number of users of your application, the required service availability level, desired processing speed and the time zones your business caters to. These analyses help us in determining the requirements of your business and the kind of support it requires.

Timely Upgrades: 

Staying at the top of your game is a necessity when faced with cut-throat competition with your competitors. If you find a feature that could give a boost to your business, you should have the support to upgrade your system. To keep up with the latest developments and fix any bugs or errors you can encounter, you need to be provided with timely upgrades.

Arkhitech offers timely upgrades to your system to ensure there are no hiccups to the service you provide to your clients. We have the best ruby on rails development services for back end issues and outclass react development services for the front end.

Improve your System’s Stability: 

After giving you the reigns of your system, we do not vanish from the scenario. In fact, our consultants keep monitoring the possible improvement opportunities we can have to improve the system’s stability and remove any potential issues. The more stable and tolerant your system, the lesser it requires maintenance and repairs resulting in profit for your organization and constant growth.